Created step-change in robustness, accuracy, clarity and brevity of business cases across a large financial institution by re-training all change managers and providing follow-on support.
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Working with existing PMO, Project and Portfolio managers, assessed the disciplines of Portfolio Management to identify, prioritise and implement key areas for improvement.
Led the business analysis needed to enable the establishment of a modern Agile Digital Delivery Programme, moving traffic to online capture and away from the existing call centres.
Assessed and improved the portfolio planning team that managed over 200 projects by scoping roadmaps, defining the right governance, planning demand and assessing risks.
Designed, established and ran the iPMO to oversee a programme delivering over $1bn in savings for a pioneering digital technology company.
Led the review of operations of a major Bank to proactively identify and manage vulnerabilities in the area of money laundering and terrorism.
Led design of digital services, now accessed annually by over 1.5million people, as part of UK Government Digital Services ‘Exemplar’ Digital Delivery Programme.
When leading change or transformation, at any level, it’s important to have belief. Belief in the endeavour as a whole, and belief in the team’s ability to deliver their part of the big picture, are vital components of a successful outcome. Having worked on multiple change and transformation programmes over twenty or more years I remain […]
It is fair to say we all owe a great debt to the brilliant work that has driven the development of the various vaccines that have emerged around the world in the past few weeks. Each of the three widely reported western programmes seems to have achieved their desired outcomes in 10-20% of the time […]
10 December 2020
#businesschange, #changeacceleration, #changemanagement, #leadership, #transformation
Workplace bullying is currently a hot topic with events in the UK Home Office under the spotlight, but this is just the latest of many alleged transgressions by individuals and organisations to hit the headlines. For all those charged with leading change, it is a pertinent topic. Change leadership often requires people to be persuaded […]
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