Led the delivery of a cross-European harmonised ERP solution supporting manufacturing, supply chain and plant maintenance.
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Mobilised and ran the Application Rationalisation programme, enabling reduction in the application estate by over 600 applications, saving c. $17m annually.
Established and led the programme of foundational activities as part of the Digital Transformation agenda for the client
Led the definition and implementation of a target operating model to drive project delivery across an operational data management function
Led the transfer of the patent annuities service to a global provider, harmonising patent laws across systems to avoid financial impact.
Led a programme of refurbishments and closures across the group’s strategic offices to support their vision for agile working.
Led the transfer of failing HR services for multiple hospital Trusts from external to alternative outsource providers.
Led the PMO for a £20m+ strategic Regulatory Reporting Programme enabling the bank to meet its regulatory financial reporting commitments.
Led a team digitally transforming the tracking and reporting of the customer experience for a major airline, from journey mapping through to launch
Led a team to improve the customer focus in a large UK mutual. Including design, roll-out and training of a central customer Insight Dashboard
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