Led the transfer of the patent annuities service to a global provider, harmonising patent laws across systems to avoid financial impact.
Led a programme of refurbishments and closures across the group’s strategic offices to support their vision for agile working.
Led the transfer of failing HR services for multiple hospital Trusts from external to alternative outsource providers.
Led the PMO for a £20m+ strategic Regulatory Reporting Programme enabling the bank to meet its regulatory financial reporting commitments.
Led a team digitally transforming the tracking and reporting of the customer experience for a major airline, from journey mapping through to launch
Customised project management training to up-skill people on the periphery of an HR transformation programme to help them work more effectively.
Provided an embedded Assurance service that worked alongside both the delivery programme and the executive to give critical oversight and support.
Led a team to improve the customer focus in a large UK mutual. Including design, roll-out and training of a central customer Insight Dashboard
Led the rescue and delivery of upgraded applications and infrastructure across a bank’s 1,800 sites and 80,000 users, with early successes to regain exec confidence and support.
Led the closure of a retail and intermediary bank. This €250 million initiative required significant stakeholder management to downsize and exit c. 800 employees.
info@picconsulting.co.uk
2nd Floor, Lowry Mill, Lees Street,
Manchester, M27 6DB
0161 913 2213
info@picconsulting.co.uk
2nd Floor Lowry Mill, Lees Street,
Manchester, M27 6DB
0161 913 2213
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